Question 1

What is scam protection and why do I need it?

Accepted Answer

Scam protection is the use of tools that detect and block scam calls, phishing emails, and fraudulent texts before they reach you. Sense Shield scans messages in real time and explains in plain language why each one is dangerous.

Question 2

Does Sense Shield protect older adults from scams?

Accepted Answer

Yes. Sense Shield is designed for older adults with large, clear controls and plain-language explanations, and family sharing lets you extend scam protection to parents and loved ones.

Question 3

What types of scams does Sense Shield block?

Accepted Answer

Sense Shield blocks phishing emails, fake bank calls, IRS impersonators, tech-support scams, fraudulent texts, and cryptocurrency scams.